pxida

Actionable insights
to grow your business

Pxida’s detailed analysis provides clarity on the actions you should take to create happier customers and improved financial results.

How does Pxida work?

Pxida will ask you some short, simple questions to tailor the appropriate survey for your business. There is no complicated and time-consuming survey programming required or the extensive effort and thought often needed in adjusting the very generic surveys found on other platforms.

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Result

Watch our short video to learn the story and benefits of Pxida.

Simple and intuitive
to use.

You will be using analysis and surveys designed by our highly experienced market research experts and data scientists utilizing the latest analytics technology. We employ the experts, so you don’t have to!

How likely are you to use our service again?

Please give us a mark from one to ten

1 2 3 4 5 6 7 8 9 10

How much do you agree with the following statements?

Focus on customer.

Imagine the power of understanding, not just what they think, but how they also think of your closest competitors in a way that enables you to focus on what’s most important to bring more delighted customers to your business.

Smart crafted.

You will be using analysis and surveys designed by our highly experienced market research experts and data scientists utilizing the latest analytics technology. We employ the experts, so you don’t have to!

18

Super score

Happy customers

32%

Disappointed customers

36%

Neutral customers

32%

Pxida’s live analysis dashboard provides you with

Customer experience with text analytics word clouds summarizing your customer comments.

The ability to filter your analysis by relevant parameters such as date of response, gender, age etc.

Return intent analysis to understand how many of your customers are likely to return.

Powerful competitor analysis that enables you to understand how your key competitors stack up against you.

Pxida surveys can be deployed by email, on your website, by mobile text, or at your Point of Sale.

The ability to easily export all your responses into Excel.

Will my customers complete the survey?

Pxida will ask the right questions based on your specific type of business, industry or sector focusing on what is relevant to your customers and those factors we know are really important to them.

Our surveys are intuitive and easy for your customers to complete. They are designed to work perfectly on smart phones, tablets or computers and are the correct length to optimize both response rate but also gather detailed understanding.

Pxida surveys can be deployed by email, on your website, by mobile text, or at your Point of Sale.

What does Pxida give to me?

Pxida utilizes advanced analytics technology to provide you with a live dashboard providing clear actionable insight, updated instantly from your last survey response.

You will be able to see what customers currently think of your business as well as what they think of your competitors and your points of difference.

You can view live feedback on what your customers are thinking with alerts to show those customers who are really satisfied or dissatisfied so you can respond immediately.

You can view trends to show how your customers’ perceptions are changing about your business over time and understand the impact your ‘actionable Pxida insight’ has had on your response to the feedback.

Pxida cuts to the chase, providing a clear understanding of where to focus your energy and where to make improvements that will improve your customer retention, increase your revenue, and provides you with those actionable insights you simply cannot find elsewhere!